Return and Refund Process

Our return and refund process is simple!

You can return ThePhotoStick, ThePhotoStick Mobile, or ThePhotoStick Omni for any reason within 30 days, beginning the date of delivery, for a full refund of your purchase amount.

*Shipping and handling charges and taxes paid (e.g. state, customs, VAT) are non-refundable.


Just email us at returns@thephotostick.com to receive your required return instructions.

ThePhotoStick® Limited Warranty:

This limited warranty covers defects in materials and workmanship in ThePhotoStick or ThePhotoStick Mobile in the first 30 days after shipment.

 Our entire liability and your exclusive remedy is limited to the price paid for ThePhotoStick, ThePhotoStick Mobile or ThePhotoStick Omni, if any. In no event shall Prairie IT LLC or our licensors be liable to you for any consequential, special, incidental or indirect damages of any kind.

Return and Refund FAQs

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